Contact Us

Before You Reach Out

Most questions are answered in our FAQ & Policies page.

Returns, store credit, shipping timelines, sizing, order changes, and made-to-order services are all covered. Please review before submitting a request — return and store credit questions will be directed back to our existing guides.

Customer Service

General Inquiries

hello@femme.la

Please include your order number for faster assistance.

Business

Wholesale

wholesale@femme.la

Media

PR & Collabs

pr@femme.la

Response time is 1–2 business days, Monday–Friday. Messages received on weekends or holidays will be replied to on the next business day.

Please send your inquiry only once. Our team responds to messages in the order they are received. Sending multiple emails for the same issue does not speed up a response — it places additional messages in the queue and can delay replies to you and other clients.

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