With the rise of chargeback fraud also known as Friendly Fraud, FEMME has contracted Legal counsel and Fraud Agents to investigate, pursue and respond to such types of fraud and claims.
If any person is found making false claims through our internal investigation OUR legal team has been instructed to pursue the matter criminally and or legally. Examples include but are not limited to reporting the crime to local authorities, collection placement, civil claim filing and reporting to the FBI Internet Crime Complaint Center. We take this matter seriously and will pursue these cases to the full extent of the law.
Please note any person filing chargebacks to go around store policies will be subject to the above.