Janis Mule - Black
Please use these size charts to help determine your size. Sizing and cut will vary between brands, please use the charts as a general guide to compare the various size scales. If you have a specific sizing question or would like more information, please contact firstname.lastname@example.org. or live chat!
Please use the chat feature so we can assist you with sizing and international conversions. The below size chart is for clothing ONLY. Shoes are stamped with Euro sizing but will ship based on US conversion.
Please contact us through the chat widget or email us for shoe sizing help.
CLOTHING SIZE CHART
This chart is for CLOTHING only.
For more information, have a look below at all the details and estimated delivery times. If you still have any further questions, please feel free to contact our Customer Service team. Please note, FEMME is not responsible for any delays caused by USPS or the other shipping carriers we work with, especially during high volume seasons. Further, items purchased on pre-order are subject to varying shipping times per the item description and preorder policy.
We ship via USPS Priority Mail. Insurance is available to ROUTE an add on service you can add at checkout. Options for UPS express are available at checkout and based on order weight.
International FLAT RATE shipping is $20 and free shipping orders $100+ DHL options at checkout calculated by order weight.
We do not ship Saturdays, Sundays, or holidays. Our office, warehouse, and couriers will be unavailable during the following public holiday dates: Easter, Memorial Day, July 4th, Labor Day, Thanksgiving, Christmas Day & New Years Day. Any orders placed on these days, or AFTER cut-off on the day before, will be dispatched the following business day. Please allow a few more days for delivery during this high volume season to avoid disappointment. We will continue to ensure your FEMME order gets to you ASAP, however, we do appreciate your patience!
** Dates specified California Pacific Standard Time.
Please note that we are unable to cancel orders for processing. Most orders are made to order once the order is placed. The item is specifically made for you. We can offer sizing swaps, color or on occasion item swaps. If an item is no longer needed we can offer you a store credit.
If you are uncertain about an item please contact us for further information before placing the order. Otherwise, your order will dispatch and you will be allowed store credit only.
Items refused or returned to sender will be sent back at the consumer's expense.
Please ensure to read preorder status on all shoes. Each shoe sells out instantly when stock lands. Therefore, we are making shoes to order right after the order is placed. Shoes go into production almost immediately (within 6 hours).
Subtle changes in size or color can be done while processing.
Initial orders when a shoe launch can take up to 12 weeks to ship. Emails us prior to placing an order to confirm time frame.
If you no longer need the shoe please contact us and we can cancel the order and issue a store credit or exchange only.
Please do not place orders for shoes expecting next day delivery, unless speaking to us prior to confirm availability. If you chose that shipping option it will ship with the chosen method once the item hits our shipping warehouse.
Please note that you agree to the terms and conditions of this shoe policy set forth when you place your order (our credit card processor has been notified about shipping policy regarding these particular items). Chargebacks or disputes will be contested and sent to collections with attorney's fees being added onto the collection amount.
Please contact us prior to placing the order if you any questions or concerns or need clarification.
Preorder for most shoes is 4-12 weeks. Email us to confirm style and availability with shipping time. We do have several styles in stock for immediate shipping. Email us prior to placing your order for clarification on shipping times.
PLEASE NOTE COVID 19 HAS HALTED SUPPLIER ROUTES AND PREORDER TIMES DURING THIS TIME CAN BE DELAYED SEVERAL WEEKS. PLEASE NOTE YOU AGREE TO THESE TERMS AND CONDITIONS WHEN PLACING AN ORDER WITH OUR SITE. IF SHOES ARE NO LONGER NEEDED REFUND IN THE FORM OF STORE CREDIT OR EXCHANGE WILL ONLY BE HONORED.
NO ORDER CANCELLATIONS AS EACH SHOE ORDER PLACED GOES INTO PRODUCTION SPECIFICALLY FOR YOU!
Knot your average gal.
No 1/2 sizes. Size up if your in between sizes.
Runs True to American Size
Vegan Suede Leather Upper
Each shoe is handmade slight variances will be seen.
Designed in Los Angeles
Click the above shoe preorder policy for shipping time.