Shiptection Package Protection covers lost, stolen, and damaged items.
In the event that your package is lost, damage or stolen. Shiptection will replace the item at no additonal cost to you. Claims must be filed within 15 days.
Please email customer care for assistance.
A replacement order will be placed with FEMME. Preorder ship times may occur depending on stock or availability. In the event the item is no longe needed we will issue a store credit for the complete order amount.