Shiptection Package Protection provides coverage for lost, stolen, or damaged items during shipping. If your package is lost, damaged, or stolen, Shiptection will replace the item at no additional cost to you. To file a claim, please email our customer care team within 15 days of the incident.

Upon filing a claim, a replacement order will be placed with FEMME. Please note that preorder shipping times may apply depending on stock availability. If the item is no longer needed, we will issue a store credit for the full order amount.