Policy Effective UNTIL August 17, 2022. Anything after this date most items are in stock and ready to ship. Please email us to confirm style and availability prior to order. Any orders place prior to the above date is subjected to the below policy.
Most heels are handmade to order. We may have stock of certain styles in your size for immediate shipping so please contact us prior to placing an order via chat or by email to confirm immediate availability.
With that being said most orders will need to be made. Due to celebrity or influencer wear most of our heels would sell out not giving everyone the opportunity to purchase the item they love. This gives everyone the chance snag our hottest sellers.
PREORDERS CAN TAKE UP TO 16 WEEKS WITH COVID DELAYS. Once restrictions are lifted (we will post updates here) preorder times will be reduced significantly. Once again please contact us prior to placing order for preorder time.
Express Shipping on Preorders
Please do not place orders for shoes expecting next day delivery, unless speaking to us prior to confirm availability. If you chose that shipping option it will ship with the chosen method once the item arrives at our shipping warehouse. Occasionally heels may come out of production but sit at our international warehouse awaiting shipping to the US. We can offer upgrade shipping at an additional cost in these instances please contact us beforehand.
Please contact us prior to placing the order if you any questions or concerns or need clarification.
Please note that you agree to the terms and conditions of this shoe policy set forth when you place your order (our credit card processor has been notified about shipping policy regarding these particular items). Chargebacks or disputes will be contested and sent to collections with attorney's fees being added onto the collection amount.