BOGO Sales occur once or twice a year. This is a appreciation sale to our customers! Therefore in order to offer free item the following policy must be read and followed before order is placed.
Majority of BOGO orders are made to order to ensure that everyone has a fair chance to purchase all items in the BOGO section. Otherwise the sale would render many items to sell out in minutes !
Estimated shipping time frame is from 3-6 weeks. Some orders will ship out sooner depending on overstock! Some items can ship out later depending on production times and preorder status.
Customers purchasing expedited shipping on BOGO orders will not expedite the availability of product. Items will ship expedited once they come out of production.
Customers may not combine coupon codes with BOGO orders. Any customer using a code will immediately null and void the free item on the order. This is a non profit sale for us but we extend it to show appreciation to our loyal customers. Coupon codes on top of a free item will not allow this sale to take place as our production costs are high!
Customers may not cancel orders while processing as they are sent to production immediately.
Customers may exchange for sizing only!
Store credits are not issued BOGO.
Chargebacks for the entire order when one item is was kept will result in collection agency placement.
Emails regarding order status before three week period will not be responded to.
If your free item choice is not available or delayed you must chose a replacement eligible item of equal or lesser cost or a replacement will be sent which most closely resembles your first choice.
Eligible items are always located on the main menu. You may access this by clicking the name BOGO.
Happy Shopping !!!!
Love FEMME LA